GoTaxi24 Transport Regulations

The Transport Regulations have been drawn up in accordance with Act No. 56/2012 Coll. on road transport,
Act No. 8/2009 Coll. on road traffic and Act No. 40/1964 Coll. Civil Code

Art. I

Introductory provisions

1. These transport regulations govern the transport conditions of the carrier Moven s.r.o., established in Bauerova 1205/7, 040 23 Košice - Sídlisko KVP, ID: 54776961, VAT NUMBER: 2121780397, VAT NUMBER: SK2121780397, registered in the Commercial Register of the District Court Košice I under number Sro 54699/V, concession for the performance of taxi services: OU-KE-OCDPK-2022/034634, which operates a taxi service under the trade name GoTaxi24 Bratislava (hereinafter referred to as the „carrier"), necessary for the conclusion of a contract of carriage in taxi and airport transfers.
2. The timetable shall enter into force and effect on the date of its publication on the carrier's website www.gotaxi24.sk.
3. The published timetable is part of the carrier's proposal for the conclusion of a transport contract and, once concluded, its contents form part of the contractual rights and obligations of the parties.
4. The carrier provides taxi and airport transfer services in the territory of the Slovak Republic and neighbouring countries in the following mode NON-STOP Operation.

Art. II

Definition of basic terms

1. Taxi service is the operation of passenger transport by taxi vehicles, such as the transport of individual passengers or groups of passengers to the destination according to the contract for the transport of passengers.
2. Airport transfer is a specialised transport service involving the carriage of passengers to/from airports with special booking arrangements, pricing conditions and free waiting for delayed flights.
3. To carriers for the purposes of these Transport Regulations means a road passenger transport operator - taxi service, which authorises it to provide transport services to passengers and their luggage on the basis of a contract for the carriage of passengers.
4. To passengers for the purposes of these Transport Regulations, means a natural person who has concluded a contract for the carriage of passengers.
5. To the Customer for the purposes of these Transport Regulations, a natural person (non-entrepreneur) or a business entity (FO or PO) registered in the Commercial Register, who orders the transport of a passenger on the basis of a concluded contract for the transport of passengers.
6. Contract for the carriage of passengers, for the purposes of these Conditions of Carriage, means the contractual relationship referred to in Article VI of these Conditions of Carriage.

Art. III

Obligations of the carrier

General obligations of the carrier under the Road Transport Act:

1. To operate passenger road transport in taxi and airport transfers according to the transport regulations.
2. Ensure that the timetable is published and made available on its website.
3. Carry passengers at a price agreed before the commencement of the carriage in accordance with the current taxi fare list and issue the passenger or the customer with a receipt for payment of the fare.
4. To ensure the safety, comfort and peace of mind of passengers and the carriage of their luggage.
5. To mark each vehicle operated with the trade name Moven s.r.o.
6. To be insured against liability for damage caused by the operation of passenger road transport in taxi services and the activities of vehicle crews to passengers and third parties (compulsory third party liability insurance - MTPL).
7. Ensure that every vehicle operated carries proof of the authorisation (concession).
8. Ensure that all vehicles used for transport are in good roadworthy condition, regularly inspected and kept clean.

Art. IV

Taxi vehicle

A taxi vehicle may only be a vehicle that:

1. is fit for service according to the technical inspection and emission test,
2. have at least three access doors to the driver's and passenger's compartments,
3. is approved for the carriage of not less than four persons and not more than nine persons, including the driver, according to the registration certificate,
4. is marked on the front left and right doors with the business name Moven s.r.o. and the company's registered office,
5. is insured against liability for damage to the passenger's health or property (PPL),
6. is equipped with a functional roof sign with the inscription TAXI,
7. permits the carriage of baggage to the extent specified in Article XIII of these Conditions of Carriage.

Art. V

Performance of taxi and airport transfers

1. The carrier has a transport obligation within the scope of the timetable.
2. The carrier offers passenger transport via:
   • - telephone order,
   • - web order form at www.gotaxi24.sk,
   • - communication via WhatsApp.
3. When ordering via web form or WhatsApp, it is recommended to place your order well in advance. Orders placed less than 24 hours before the requested time of shipment may not be accepted due to capacity constraints.
4. The order becomes binding only after it has been explicitly confirmed by the carrier by email, SMS or WhatsApp message. Without this confirmation, the order is considered invalid and the carrier is not obliged to carry out the transport.
5. Order confirmation is usually sent within minutes to hours of receipt of the order, depending on vehicle availability and dispatching capacity.
6. The driver of the taxi vehicle is obliged to transport the passenger according to the confirmed order at the agreed time and place.
7. The transport is carried out along the most appropriate route, taking into account the traffic situation and safety. Transportation by another route may be carried out only with the consent or at the suggestion of the passenger.
8. During the transport, the driver and passengers must not be in the taxi vehicle smoke. Consumption of food and drink is only permitted with the driver's consent.
9. Passenger hand luggage may also be carried in the passenger compartment to the extent specified in Article XIII.
10. Luggage, crutches, walking sticks, buggies, skis, sports equipment and other items are carried by the driver in the luggage compartment of the vehicle. Loading and unloading of luggage is done by the driver.
11. Persons may be carried in a taxi vehicle only up to the permissible payload of the vehicle, and the number of persons carried may not exceed:
    • Car: maximum 4 passengers (unless otherwise agreed in advance),
    • Van: maximum 8 passengers (unless otherwise agreed in advance).

Waiting time

13. In a standard taxi service: The carrier shall provide each customer with a waiting period of a maximum of 5 minutes from the agreed time of carriage at the agreed location. During this time the driver shall endeavour to contact the customer on the telephone number provided. If the customer cannot be contacted or fails to arrive at the agreed place within the waiting time, the carrier has the right to withdraw from the carriage and the order is automatically cancelled.
14. For airport transfers: Waiting for a delayed arrival is free and unlimited. The carrier monitors the arrival time and adjusts the pick-up time according to the current flight delay. In case of arrival delay of more than 2 hours, the carrier has the right to cancel the order or to arrange an alternative mode of transport in agreement with the customer.
15. Waiting at the address for airport transfers: The first 15 minutes of waiting at the address is free of charge. After this time, a fee of 20 € per each half hour of waiting will be charged.
16. Waiting during a standard taxi ride: Charged according to the price list - rate per 1 minute of waiting (Car: 0,40 €, Van: 0,50 €).

Art. VI

Contract for the carriage of passengers

1. The contractual relationship between the carrier and the passenger arises on the basis of a concluded contract for the carriage of passengers pursuant to Sections 760 to 764 of the Civil Code (hereinafter referred to as the „contract of carriage").
2. The carrier may conclude a contract for the carriage of passengers with the passenger:
   • via the taxi driver,
   • at its headquarters,
   • through the control room by telephone,
   • a binding order created on the carrier's website via the order form,
   • binding order sent via WhatsApp,
   • binding order sent via SMS message,
   • binding order sent by email to the address of the carrier.
3. Before the transport is carried out and the transport contract is concluded, the passenger has the right to get acquainted with the valid taxi price list and the transport regulations.
4. The taxi driver is obliged to issue the passenger with a receipt from the virtual cash register.
5. Upon conclusion of the contract of carriage, the carrier shall be obliged to transport the passenger to the place of destination properly and on time in accordance with the terms of the contract and the conditions of the timetable.
6. The driver of a taxi service vehicle may refuse to conclude a contract of carriage and to carry out the carriage in accordance with the terms of Article VIII of the Transport Regulations.
7. The passenger (or the customer) shall be obliged to pay the specified fare according to the taxi fare schedule upon the performance of the transport on the basis of the concluded transport contract and according to the terms of the transport schedule.
8. The passenger is obliged to pay the fare according to the agreed price.
9. The passenger is obliged to pay any additional charges for extra luggage, damage or pollution of the vehicle according to the carrier's price list.
10. When travelling abroad, passengers must carry a valid passport or other identification required by the country of destination. For domestic journeys, we recommend carrying proof of identity.
11. The fine for soiling the interior of the vehicle is €600. The carrier has the right to claim from the passenger compensation for damage caused by the passenger to the vehicle or its interior equipment.
12. Refusal to pay the fare or any additional charges for extra luggage, damage or soiling of the vehicle is judicially enforceable.

Art. VII

Withdrawal and cancellation conditions

1. The carrier may withdraw from the concluded contract of carriage if the conditions of the contract of carriage or the provisions of the transport regulations are not fulfilled by the customer.
2. The driver of the taxi vehicle may withdraw from the contract of carriage during the carriage if the passenger, despite the driver's warning:
   • smoking in the vehicle,
   • consumes food and drink without the driver's consent,
   • otherwise endangers the safety of the carriage, the driver or other passengers,
   • pollutes the interior of the vehicle,
   • is aggressive or vulgar,
   • consumed excessive amounts of alcoholic beverages.
3. The passenger may withdraw from the concluded contract of carriage if the carrier or the driver of the taxi vehicle has violated the terms and conditions of the contract or the conditions of the transport regulations.

Cancellation conditions on the part of the passenger

4. Cancellation 24 hours or more before the start of the shipment: The passenger has the right to cancel a confirmed order at least 24 hours before the start of the carriage. In this case, no cancellation fee will be incurred and the pre-paid amount will be refunded in full.
5. Cancellation less than 24 hours prior to the start of carriage: If the passenger cancels the booking less than 24 hours before the start of the carriage, he/she is not entitled to a refund of the amount paid. The amount paid shall be deemed to be compensation for damages incurred by the carrier as a result of the failure to carry out the carriage.
6. Passenger boarding and waiting time: If the passenger does not arrive at the agreed location within the specified waiting time (10 minutes for standard taxi service, 15 minutes for airport transfers with pick-up from the address towards the airport and without time limit for airport transfers with pick-up from the airport in case of flight delays), the booking is considered cancelled by the passenger and cancellation conditions apply as for cancellation less than 24 hours before the start of the carriage.
7. In the event that a cancellation fee or invoice has been issued for cancellation of an order as compensation for damages, the customer is obliged to pay this amount within 7 calendar days from the date of issue. If payment is not made within this period, the carrier shall be entitled to pursue its claim through the courts.

Cancellation conditions by the carrier

8. The carrier may cancel a confirmed order in case of:
   • force majeure (natural disasters, traffic accidents, impassable roads),
   • technical faults of the vehicle,
   • unexpected unavailability of the driver (sudden illness, accident),
   • other unforeseeable circumstances that prevent the carriage from taking place.
9. In case of cancellation of the order by the carrier, the carrier is obliged to:
   • inform the customer immediately of the cancellation of the order,
   • refund all monies paid in advance in full,
   • try to arrange alternative transport (if possible).
10. Limitation of carrier's liability: The carrier shall not be liable for consequential damages incurred by the customer as a result of cancellation of the order due to force majeure, technical failure or other unforeseeable circumstances. The Carrier shall not be liable for missed flights, trains, important appointments or other obligations of the passenger that were dependent on the performance of the carriage. The liability of the carrier is limited to the refund of the fare paid.

Art. VIII

Refusal of carriage

The driver of a taxicab ready for carriage may refuse to carry out the carriage if:

1. the time of carriage, the destination, the route of carriage or other circumstances cause the driver to fear for his health, the safety of the carriage or the taxi vehicle,
2. the technical condition and permeability of the road, or the safety and smooth flow of road traffic on the route of the transport does not allow it, in particular as a result of weather conditions, damage to the road or a traffic accident,
3. the passenger is obviously under the influence of alcohol or another addictive substance, there is a risk of soiling or damaging the taxi vehicle or harassing the driver during the journey or other passengers,
4. the passenger's behaviour is aggressive, vulgar or otherwise causes the driver to fear for his health, the safety of the transport or the taxi vehicle,
5. the passenger has luggage which, due to its number, size, weight or shape, cannot be carried or which could damage or pollute the taxi vehicle or endanger and restrict other passengers,
6. the passenger wants to transport animals without prior approval from the carrier or if the animal is not in a transport box,
7. the passenger requests transport outside the territory of the Slovak Republic and the driver does not agree to such transport,
8. the number of passengers exceeds the maximum capacity of the vehicle (Car: 4 persons, Van: 8 persons, unless otherwise agreed in advance).

Art. IX

Disposal of found objects

1. The taxi driver is obliged, after finding the lost property of the passenger in the taxi vehicle, to hand it over to the owner. If the owner of the found item is unknown or if he fails to report on the day of discovery, the taxi driver shall hand over the item to the taxi dispatching office.
2. If the person who has lost or forgotten the item in the taxi vehicle comes forward and there is no doubt as to the veracity of his claim, the item shall be handed over to him.
3. The finder (driver) is entitled to compensation for the necessary expenses related to the finding and storage of the item.
4. The carrier keeps the found items for 30 days. After this period, the item shall be disposed of in accordance with the applicable legislation on finds.

Art. X

Responsibility

1. The carrier shall be liable for the breach of the taxi company's obligation to transport the passenger properly and on time in accordance with the timetable pursuant to Section 763(2) of the Civil Code.
2. In the event of an unjustified delay or failure to carry out the carriage due to the fault of the carrier or the taxi driver, the carrier is obliged to compensate the passenger for the damage caused by the failure to carry out the carriage on time, as follows:
   • compensation for delay will be dealt with by an appropriate discount on the fare paid,
   • compensation for failure to make the journey will be settled by a full refund of the fare paid.
3. The carrier shall be exonerated from liability if he proves that he could not have prevented the damage even if he had made all reasonable efforts to do so.
4. If a passenger suffers damage to his/her health or to the luggage carried with him/her or to the belongings he/she was carrying during the carriage, the carrier shall be liable for such damage in accordance with the provisions of Act No.40/1964 Coll., the Civil Code, on liability for damage caused by the operation of means of transport (Sections 427 to 431).
5. Limitation of Liability: In any case, the liability of the carrier is limited to the extent of the insurance cover under the compulsory motor third party insurance (MTPL). The carrier shall not take out any additional insurance in excess of the MTPL.

Art. XI

Claims, complaints, damage

1. The passenger or whoever is entitled to make a claim arising out of or in connection with the carriage must lodge a claim with the carrier exclusively in electronic form at the email address [email protected], without undue delay, and no later than 30 days after the carriage has been carried out.
2. In the claim, the beneficiary must define:
   • your identification and contact details (name, surname, address, telephone, email),
   • the date and time of shipment,
   • the transport route,
   • order number (if assigned),
   • a precise description of the complaint,
   • their requirements and the reasons for them,
   • documents proving the legitimacy of his claim (payment receipt, photographs of the damage, etc.).
3. If the complaint does not have all the elements, the carrier shall immediately invite the complainant to complete it within a specified period. If the claim is not completed and sent within the specified period of not less than 8 days, it shall be deemed not to have been lodged.
4. The Carrier undertakes to inform the Customer of the receipt of the complaint immediately upon receipt and to initiate its investigation. The customer will be informed of the outcome of the complaint procedure electronically to the email address from which the complaint was sent, no later than 30 days after receipt of the complaint.
5. If the passenger or the person entitled to the carriage or in connection with the carriage wishes to lodge a complaint, it must be lodged with the carrier in writing to the email address [email protected] without long delay, at the latest within 7 calendar days of the fact to which the complaint relates.
6. If the right is to compensation for damage to the body or to luggage carried with the passengers or to the belongings they had with them, this right may be exercised through the courts.
7. If the beneficiary claims damage to health and property or damage caused by the theft or loss of property, he/she shall proceed in accordance with Section 106 of the Civil Code.
8. The right to compensation for damage to the passenger's luggage carried together with him/her or to items carried by the passenger must be claimed in writing by the passenger at the earliest to the carrier at the email address [email protected], and not later than 30 days from the date on which the damage occurred.
9. Out-of-court dispute resolution: Complaints and claims concerning the fulfilment of obligations under the transport regulations and their handling by the carrier pursuant to this Article shall be examined by the Slovak Trade Inspection (SOI). The consumer shall have the right to contact SOI with a complaint if he is not satisfied with the handling of his complaint or if he believes that the carrier has violated his rights. Address of the SOI: Slovak Trade Inspection, Central Inspectorate, Prievozská 32, P.O.BOX 29, 827 99 Bratislava. Contact: www.soi.sk.

Art. XII

Extraordinary event

1. An extraordinary event (hereinafter referred to as „MU") in the performance of passenger transport - taxi services is considered to be:

   a) traffic accident,
   (b) vehicle fire,
   (c) accident or sudden illness of a passenger or other person.

2. In case of MU, the driver of the taxi is obliged to:

   (a) immediately stop the vehicle,
   (b) take the necessary measures to rescue passengers and property endangered by MU,
   (c) to give the injured person the necessary first aid according to his/her abilities and capabilities and to summon professional medical assistance without delay,
   (d) take appropriate measures to ensure that road safety is not endangered and to enable road safety to be restored.

3. If a person has been injured or killed in an MU, if a road or a public utility has been damaged or if material damage has occurred exceeding ten times the employee's minimum monthly wage, the driver of the taxi service vehicle shall be obliged to:

   (a) immediately report the MU to the police authority,
   (b) refrain from any action that would be detrimental to the MU examination,
   (c) remain at the place until the arrival of the police authority or return to the place without delay after assistance has been rendered or summoned or after the MU has been reported.

Art. XIII

Luggage transport

1. Each passenger entitled to a seat is entitled to baggage allowance as follows:
   • Standard luggage: 3 large suitcases up to 20 kg each, OR 2 suitcases up to 20 kg each + 2 pieces of hand luggage up to 10 kg each.
   • Hand luggage: Carried together with a passenger in the passenger compartment of the vehicle.
   • Travel luggage: Carried separately from the passenger in the luggage compartment of the vehicle.
2. Oversized luggage: Any luggage over 20 kg is considered oversized. Carriage of oversized baggage or baggage in excess of the standard quantity is subject to a surcharge according to the carrier's current price list and must be notified and approved in advance by the carrier.
3. Hand luggage: For the purposes of these Regulations, hand luggage means:
   • a small handbag or document bag,
   • coat,
   • an umbrella or a stick,
   • camera, camcorder, laptop, tablet, smartphone or mobile phone,
   • crutches or orthopaedic devices for disabled passengers.
4. Luggage security: Luggage shall be suitably lockable. If unauthorised opening of luggage which has not been locked is detected, it will not be possible to accept such a claim.
5. Valuables: All valuable and personal items (jewellery, precious metal items, cameras, video cameras, money, documents, smartphones, tablets, medicines, fragile items, etc.) are transported as hand luggage in the passenger compartment. The carrier is not responsible for valuable items carried in the cabin baggage.
6. Baggage excluded from carriage: Baggage or items that could endanger the safety of transport, persons or property, and baggage or items that could be damaged during transport or whose packaging is inadequate. Items prohibited for carriage: compressed gases, corrosives, explosives, weapons, cartridges, fireworks, flammable substances, liquid and solid combustibles, oxidising substances, goods subject to customs supervision, radioactive material, poisons, narcotics, etc.
7. The carrier may ascertain the nature and contents of the luggage in the presence of the passenger. If the passenger is not present, the carrier shall be entitled to open the luggage in the presence of at least one witness who is not an employee of the carrier. If he considers that the luggage is dangerous or contains articles excluded from carriage, he shall be entitled to refuse carriage of the luggage.
8. Luggage over 50 kg/piece is also excluded from carriage.

Art. XIV

Transport of live animals

1. The transport of live animals must be approved in advance by the carrier. The request for the transport of a live animal must be included in the transport order.
2. Live animals shall be transported under the following conditions:
   • The animal must be accompanied by a passenger over 15 years of age.
   • The animal must be transported in a tightly closed transport box or cage of a suitable size, which the passenger must provide himself.
   • The animal shall be transported mainly in the luggage compartment or in the passenger compartment, if the nature of the animal and the consent of the driver so permits.
   • The animal must not be a nuisance to other passengers (noise, smell) and must be securely confined in a cage or crate.
3. Surcharge for transporting animals: The amount of the surcharge for the carriage of a live animal is set out in the carrier's current price list.
4. Guide dog: A dog with special training that provides assistance to a passenger with a severe disability is transported with the passenger free of charge and does not need to be in the crate.
5. The carrier is not responsible for the health condition of the animal during transport or for any damage caused by the animal to the vehicle. The passenger is responsible for any damage caused by his animal.

Art. XV

Special requirements

Children's seats

1. Carrier provides child seats Free.
2. Child seats must be pre-ordered when creating a transport order. Without a prior order, the carrier does not guarantee the availability of the child seat.
3. The carrier provides child seats of different sizes depending on the age and weight of the child in accordance with the legislation of the Slovak Republic.
4. It is the responsibility of the driver to ensure that the child seat is correctly secured.

Art. XVI

Taxi prices

Prices for taxi services are set according to the following price list:

Art. XVII

Payment terms

1. Methods of payment for transport: The carrier accepts the following methods of payment for the services provided:
   • Cash - payment directly in the vehicle after the end of the transport,
   • Payment card - payment directly in the car by credit card,
   • Invoice - for corporate customers and pre-arranged transfers (this payment method must be pre-approved by the taxi company)
2. Payment in advance: The carrier reserves the right to require payment in advance in the following cases:
   • airport transfers and international transfers (at the carrier's discretion),
   • transport with a significantly higher fare value,
   • repeat orders from customers who have not paid for the service in the past,
   • other cases at the carrier's discretion.
3. Terms of payment on invoice: Invoice payment is possible with a due date of 7 days from the invoice date. This method of payment is mainly intended for corporate customers and for pre-arranged special types of transport. If the invoice is not paid before the transport is carried out, the carrier reserves the right not to provide the transport.
4. Price conditions: The price for transportation is set according to the price list of the taxi service or by agreement between the carrier and the customer prior to the transportation. In case of special requirements (child seat, transport of animals, oversized luggage, etc.) additional charges may be charged according to the current price list of the carrier.
5. Confirmation of payment: After payment of the fare, the driver is obliged to issue the passenger with a receipt (cash receipt or invoice).

Art. XVIII

Rights and obligations of the carrier

Basic rights of the carrier

The carrier is entitled to refuse to carry out the carriage or to continue it, in particular if:

• the vehicle is technically unfit for carriage,
• the passenger is under the influence of alcohol or other drugs,
• the passenger's behaviour causes concern for the safety, life or health of the driver or other passengers,
• the passenger pollutes or damages the vehicle,
• the passenger does not comply with the timetable despite being warned.

The carrier has the right to claim from the passenger compensation for damage caused by the passenger to the vehicle or its interior equipment.

Basic obligations of the carrier

Within the framework of providing transport services, the carrier is obliged in particular to:

• arrange transport according to confirmed orders,
• use only vehicles in proper technical and aesthetic condition for transport,
• provide basic care for passengers and their luggage during transport,
• to carry out the transport by the most appropriate route, taking into account the safety and smooth running of the transport,
• obey the rules of the road and safety,
• treat passengers with courtesy and professionalism.

Art. XIX

Passenger rights and obligations

Basic passenger rights

In particular, the passenger has the right to:

• safe, comfortable and timely transportation on the agreed route,
• the carriage of hand luggage within the scope specified in these Regulations,
• ask the driver for a receipt for the fare,
• providing information about the transport and any changes to it,
• complain about the service in case of poor quality.

Basic passenger obligations

When using the services of the carrier, the passenger is obliged to:

• comply with the driver's instructions and the transport regulations,
• behave in such a way as not to endanger the safety of transport, his/her life and health or that of other passengers,
• refrain from damaging or polluting the vehicle in any way,
• wear your seat belt while driving,
• pay the agreed fare and any additional charges,
• observe an absolute ban on smoking in the vehicle.

Art. XX

Privacy Policy (GDPR)

1. Personal data controller is a company Moven s.r.o., with registered office at Bauerova 1205/7, 040 23 Košice - Sídlisko KVP, ID No.: 54776961, VAT No.: 2121780397, VAT No.: SK2121780397 (hereinafter referred to as the „Controller"), which processes personal data under the terms and conditions set out below.
2. Processing of personal data for the purposes of transport orders and transport contracts:

   The controller processes the following personal data of the passenger: name, surname, telephone number, email address, pick-up address and destination address.

   The legal basis for the processing of personal data is Article 6(1)(b) of the GDPR - the processing is necessary for the performance of the transport contract.

   Personal data are processed during the period of order fulfilment, the transport contract and during the claim period (30 days after the transport has been carried out).

3. Compliance with the legal obligations of the controller:

   The operator processes the personal data of the passenger in the following scope: name, surname, address, for the purpose of fulfilling legal obligations (Accounting Act, Value Added Tax Act, Income Tax Act).

   The legal basis for processing is Article 6(1)(c) of the GDPR.

   Personal data is processed for the period required by the relevant legislation.

4. Rights of the data subject:

   The data subject has the right to file a petition with the Office for Personal Data Protection of the Slovak Republic if he or she believes that his or her rights under the GDPR have been directly affected.

   The data subject shall have the right against the controller to (i) request access to personal data, (ii) rectification of personal data, (iii) erasure of personal data, (iv) restriction of processing of personal data, (v) the right to data portability, and (vi) the right to object to the processing of personal data.

   The data subject may exercise these rights by contacting the controller in writing at the address of the company's registered office or by email to [email protected].

Art. XXI

Final provisions

1. Validity and effectiveness: These transport regulations shall enter into force and effect on the date of 1 February 2025. The carrier reserves the right to change this timetable. Any change will be published on the website www.gotaxi24.sk.
2. Dispute Resolution: All disputes arising out of legal relations arising out of or in connection with these Conditions of Carriage shall be settled preferably by mutual agreement. In the event that the dispute cannot be resolved by agreement, it shall be submitted to the competent court of the Slovak Republic for adjudication.
3. Bindingness of the transport schedule: These timetables are an integral part of the contractual relationship between the carrier and the passenger. By ordering the carriage, the passenger confirms that he/she has read and agrees with these transport regulations in full.
4. Relationship to the GTC: These transport regulations are supplemented by the General Terms and Conditions (GTC) of GoTaxi24, which are published on the website www.gotaxi24.sk. In the event of a conflict between the Transport Regulations and the GTC, the Transport Regulations shall prevail.
5. Language version: These transport regulations are drawn up in the Slovak language. If necessary, it may be translated into other languages, but in the event of differences in interpretation, the Slovak version shall prevail.
6. Contact details of the carrier:

   Moven s.r.o.
   Bauer 1205/7
   040 23 Košice - Sídlisko KVP
   ID: 54776961
   VAT NUMBER: 2121780397
   VAT NUMBER: SK2121780397
   Email: [email protected]
   Web: www.gotaxi24.sk